Frequently Asked Questions

Airfares

From Australia:

Travel from Australia is quite convenient. Daily direct flights are available from Sydney, Gold Coast and Cairns to Tokyo Narita. Passengers departing other capital cities can access Japan by one stop, which could be Singapore, Sydney, Hong Kong or Seoul depending on the carrier. Flight times range from more than 15 hours (including transfers) from Perth or Adelaide, and a little less than 7 hours from Cairns.

 

From New Zealand:

Travelers from New Zealand can access Japan via flights from Auckland.

 

From North America:

Flights from North America originate from the West Coast and include the following cities: San Francisco, Seattle, Los Angeles and Portland.

 

Transfers

Once at Narita Airport in Tokyo  several transport options are available to get to Hakuba. These options range from catching a private taxi, taking a ride on the famous Bullet train (Shinkansen) or one of a variety of reliable coach services.

Traveling to Japan can sometimes prove challenging for non-Japanese speakers. The Japanese are extremely friendly and polite people, but the language barrier can cause a lot of confusion. We recommend visitors pre-book as much as they can to avoid tricky situations. Take away some of the confusion and uncertainty by planning your trip through us! Our staff include native Japanese - English speakers, and English speakers that have lived in Japan for a number of years, and we have all travelled the transfer routes many times so we know exactly what to do.

 

Liquid Snow Tours Chartered Coach Transfer – 5 hours

Definitely the easiest way to get from the Airport. 4.5 Hours leaving every Saturday and Thursday 7:30pm from Narita Airport. This charter meets the Jetstar flights that arrive at Narita between 6pm and 6:55pm. Fill in an enquiry form for more information and bookings. 

 

Shinkansen Bullet Train - 4 ½ hours

Regular Bullet trains depart from Tokyo station. From Narita take the Airport express to Tokyo station (1 Hour) then the Asama Shinkansen (Bullet Train) to Nagano (1 hr 45 mins). On arrival at Nagano you will need to catch a connecting Highland express coach to Hakuba Station (1 hr). With time allowed for connections between trains and buses, this route will take approximately 4.5 hrs.

 

General Advice

We also recommend you travel with a good supply of the local currency. Banks that change traveler's cheques, ATMs that accept foreign cards, places to exchange money and restaurants that accept credit cards are becoming more wide spread, especially in Tokyo. However in the small resort towns such as Hakuba and Niseko ATMs are few and far between, so it is best to have as much cash as feasible converted before you leave.